Roads and highways are the lifelines of our cities and keeping them safe is what we do best. We provide a wide variety of service solutions for States, Local Municipalities, Law Enforcement Agencies, Insurance Companies, and Logistics Companies.
Our dispatch management solutions manage communications between first responders and tow service providers, pairing inbound vehicle towing requests with available towers in our networks of local operators.
We provide impound operation services including receiving towed vehicles, storage at secured facilities, processing release to vehicle owners and disposal of unclaimed vehicles.
Our traffic incident management programs offer emergency roadside service to disabled vehicles and assist first responders to quickly clear crashes and other incidents on high volume highways.
We guarantee reduced dispatch response times, efficient and timely vehicle impounding and release, safe vehicle storage, and rapid scene clearance to eliminate secondary incidents.
VMS has been providing service to the City of Chicago for more than 30 years. During that time, we have developed what is now a successful citywide towing and auto pound management program. My experience, while working with VMS employees, has been a very positive one and has been met with a high degree of professionalism, expertise, responsiveness and customer service.
Upon award of the [Nevada Department of Transportation Freeway Service Patrol and Incident Response Vehicle Program] contract, VMS provided a seamless smooth transition of services; they provided qualified personnel, training, new equipment and even exceeded our expectations by providing environmentally friendly low emission compressed natural gas vehicles for the program.
Since the year of 2004, the Allen Police Department has exclusively utilized the services of VMS. During this time, VMS has been able to meet all of our Department needs in regards to the availability of equipment to include heavy duty wreckers of all types for our Commercial Vehicle Enforcement Officers . Throughout the term of our contract, VMS has been consistently knowledgeable, courteous and proficient.
Throughout the term of our contract, the VMS staff has been consistently knowledgeable, courteous and proficient. In addition, our Department has seen vast improvement in the performance of the subcontracting partner wreckers’ response times, training and overall professionalism.
“One of the effective strategies that we have utilized to accomplish [public safety in and around Wrigley Field and the nearby entertainment area] is towing/relocating vehicles in specific zones on a regular basis. We have been in partnership with [VMS] as our primary provider and have found them to be extremely reliable and effective each week. They can be counted on to be here on time and are quick and responsive to our needs.”